The incorrect trailer was initially loaded to into my vehicle. I detected the wrong tag number during my inspection, then the technician changed it. He also told me that I could return the trailer to that location, or drop it off at any location for a $20 fee. A $20 was acceptable given the distances I traveled. A $120 charge is unacceptable to incorrectly tell a customer.
ROBERT S
The Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Goodlettsville, TN 37072
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The gentleman was very friendly, showed us everything we needed to know! I would definitely recommend this site to anyone who needed a U-Haul!
JEFFREY LSite manager was super nice and friendly!
GARY Fdropped off the keys only, no one was available at the drop off location.
Shirese GDo not cancel my reservation before I get there. And have the pick up address as the same as your reservation.
MICHAEL M