First off the pickup time was 8:30am and when I got there the sign on the door said their hours were 9-5. I had to wait 30 minutes for someone to show up throwing my entire day off. On top of that they didn’t have the dolly’s I requested and the truck had only 18mes to empty, I wasn’t sure if I would make to a gas station I could fit under
Larry M
Westgate Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Granbury, TX 76048
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The jack on our car hauler was seized up luckily on the other in of our journey the employees knew how to deal with it. This location is just pick up and load your own trailer no staff other than check in.
Calla LNo one bothered to come help get the Auto Transport trailer hooked up to the UHaul truck we rented. We were not familiar with how to hook it up and I know from past experience renting g with UHaul someone comes out to take care of it and take photos. Also, we had to end up taking it to another UHaul location and swap it out because the left blinker did not work. When we got there, we were told the hook ups were not done correctly-and that was because we did not know HOW to do them. The young woman at the Westgate location was barefoot and made no attempt to help us. Poor customer service! Not trained well.
Joseph MGreat customer service! The manager was great and was extremely helpful in orienting me as well as safety hooked up. Highly recommend this location.
RAY HLady was not friendly at all.
MICHAEL H