My uhaul pick-up location wad changed the night before my move via email, and I was guaranteed a pick up time off 8am. I was also guaranteed an appliance dolly and furniture dolly. After calling customer service, i found out this place didn't open until 9am. The guy didn't come at all until I called him several times to get the key. I waited over an hour. There were no dollies. I called customer service to try to find one. Nobody would help me and/or call me back after leaving voice mail. I had already paid for the dollies and I really needed them. Once I finally got the keys to the truck, I had to go to Lowes and spend $250 on dollies because uhaul failed to provide me with any solution. This was the worst uhaul experience I've had.
ROBERT M
J&Ds Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Graniteville, SC 29829
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The vehicle was extremely dirty, it was near impossible to even retrieve the keys, and the gas was teetering onto E.
Shakyra SIn spite of arriving during posted hours no one was on duty to check me in. I called the number and was told the 5x8 trailer I had rented was logged in. U Haul emailed me on Monday asking why I had not returned the trailer
JAMES HI rented a truck, an appliance hand truck, standard hand truck and 30 moving pads. I received the truck and appliance truck. NO moving pads and NO standard hand trucks. I was charged for everything, of course. No apology or refund.
John WI love the Broad street Uhaul
GREG A