Limited parking for vehicles. The gas station only serves as a drop off location. The drop box was difficult to find —located on the side of the large trash compactor, NOT on the side of the building near the parking area. Need signage on the building to tell customers where the lock box is. The staff inside the store are CLUELESS. One person walked to the back with me and couldn’t find the lock box either. He said to just leave the key in the truck STUPID IDEA.
GREGORY F
Texas Best Smoke House 10
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grapevine, TX 76051
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Customer Reviews
- 2.0 Average Customer Rating
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Rented a dolly with my U-Haul pick up and the dolly was not in the truck. This made my experience very bad!
Lynn BWrong combo given, wrong location for key box, truck was in poor condition with around 130,000 miles on it. Not the location I was given when I rented, a little Bait & Switch pulled by Uhaul, which seems the norm in speaking with others. There’s more but not enough time.
joseph sWhere the vehicle was parked when I picked it up, it wasn't possible to take a picture of the driver's side for mobile pick up. Also, the vehicle smelled pretty bad in the cab. It was clean but very musty.
Robert VNo signage, no real place to park equipment. Just a small key Dropbox on a fence next to a cardboard compactor behind the business.
Hayden C