Trailer Rental & Towing in Grayslake, IL at U-Haul Moving & Storage of Grayslake

3112 reviews

19251 W Washington St   Grayslake, IL 60030

(847) 223-1290

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(847) 223-1290

19251 W Washington St
Grayslake, IL 60030

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Trailer Rentals

One-Way and In-Town Local Rentals in Grayslake, IL 60030

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

3112 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

This Graylake location is my go-to U-Hual location because the people are always friendly and the vehicles are always clean and in good condition. I also appreciate that the front parking lot is open and visible when I have to leave my car for the day. It removes any concern I have about leaving it unattended.

ANTHONY S. 
Rating:
4.0

The ladies were smiling and have good customer service, the guys on the other hand need to be more friendly and approach the customers with smile, smile is very important, it's contagious😊 but it wasn't that bad.. just a suggestion😉

RONALD M. 
Rating:
1.0

The truck was not serviced or road worthy. There was no brakes for the truck. The only reason I did not bring it back is because I'm a hard headed Marine. I had to add oil and clean the air filter for the truck. The AC does not work on it and there was trash in the truck. I don't believe that the full payment is appropriate. Never again

Michael T. 
Rating:
5.0

I used the Mobile Truckshare app to pick up the truck. However when I went to look for the truck that was assigned to me, it was blocked by two other trucks and I couldn't drive it out. I had to go in and asked them to retrieve it. In the end they gave me a different truck. This wasn't a smooth pick up experience at all. The truck was also too old with a mileage of almost 120K miles. The facility was newly built but the truck provided to me was too old to drive.

Muhammad A. 
Rating:
5.0

Great Uhaul location. But the truck developed a problem with the headlights dimming/flickering almost off that necessitated calling Uhaul roadside service. Service assured us the truck would continue running OK - it did, but the headlights were a safety risk that night. We could not drive at night as planned for the rest of the trip.

Mark V. 
Rating:
5.0

Well organized, excellent facility, efficient help, adequate equipment, good experience

Terry P. 
Rating:
5.0

Nice friendly service

Nicholas G. 
Rating:
5.0

Awesome service

DAVID Z. 
Rating:
5.0

Pleasant service.

Thomas W. 
Rating:
2.0

When I dropped off the vehicle and Grayslake at 920am. One of the workers asked if i paid for the van woth a credit card i replied yes and he told me that i could leave, i asked if tjat was ok he said yes so i left. Then i got charged for another day and ins. Because they didnt check the check the car in at 10am. Very unfair for over charging people

Joseph J. 
Rating:
3.0

I think the staff here needs training on how to deal with customers in a more professional, welcoming and friendly manner. The staff seemed to be a bit surly and abrupt. It would help to come across a little more welcoming and it wouldn't hurt to smile and say thank you.

Michael M. 
Rating:
4.0

Next to impossible to reach location by phone. Your central phone system has a consistent 15 minute wait. This is the kiss of death if you don't man your phones both at location and centrally. This was not one data point but at least 8 times over past week trying to reserve, confirm, and finalize return of equipment. I still am not sure the trailer was received as I dropped it off after hours. Tried 3 times today and could not reach anyone. Price was great, equipment was great but the fact you have to wait listening to repeating messages makes me want to rent elsewhere next time.

William K. 
Rating:
5.0

Well organized and a full service facility. They were pleasant and helpful.

Ingrid L. 
Rating:
5.0

They could do the actual moving, seriously I could not get over how easy, clean and efficient the location was. $$s spent were half of what I expected to pay, great pricing. Uhaul on Washington in Grayslake rocks!

JOHN M. 
Rating:
5.0

Return the vehicle was very simple. Also, I called to request a closer return location to my house and the representative was very helpful. I will use UHaul again if needed. Thank you for your excellent service and friendly.

Mai N. 
Rating:
5.0

Keep doing what you are doing.

Mark K. 
Rating:
5.0

Worker was very kind and professional

ELIZABETH P. 
Rating:
5.0

The dolly size I chose wasn't available when I picked up the van. I didn't get a good explanation of why. But it worked out with the smaller one and the whole transaction went smoothly.

Nancy H. 
Rating:
5.0

On line ordering was a bit painful - in person experience great

John V. 
Rating:
5.0

Excellent service

paolo A. 
Rating:
5.0

The service reps at this store were friendly and efficient.

EVA H. 
Rating:
5.0

Service was great

Joseph E. 
Rating:
5.0

All easy and good. Thanks

David E. 
Rating:
3.0

I had filled up the gas tank to where it was when I left the place. Then they charged me $18.00 saying it wasn't where it was supposed to be. It was right where it was when I got the truck. To charge me $18.00 when probably $5.00 is all you needed to fill the rest is instance. I tried to call back but it puts you on hold for 20 minutes both times I called what a joke. Not coming here again.

MATTHEW S. 
Rating:
5.0

No comment

PETER M. 
No reviews have been submitted for this location.

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