i got double charged for blankets, i also had to change pickup locations because whoever i talked to scheduled me for 10:00am pickup instead of 10:30 like we discussed over the phone so that was almost super bad being that i had one day to move, not that you guys care, but i made my pickup time and place specific for a reason so 1/10 customer service (the 1 is because he answered the phone) and the smoke shop location i could barely understand the guys english and when i dropped the truck off they called the manager and had me talk to him over the guys cellphone? hard time understanding him again, very displeased
Codie S
Vape And Smoke City
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greensburg, PA 15601
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Customer Reviews
- 3.5 Average Customer Rating
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Did not interact with staff. Mobile check in and drop off
Patrick CAfter reserving a 20 ft. truck at the Latrobe, PA location, we were informed the day before pick up that they did not have that truck & sent us to the Greensburg location on Rt. 30 only for them to send us to another location in Greensburg. Person there said they would have that truck for us tomorrow for pick up. When we came the next day she said no truck available & we would have to travel down Rt. 30 to another location. This facility was so small we could hardly get the truck out. The overall experience was terrible! You haave too many fly-by-night operations!
Diana VNo particular ideas.
Douglas CShady employee. Horrible location. Very dangerous.
Brian F