Pick up location was changed by U-Haul due to truck availability. I had on the initial rental request, furniture dolly and hand truck. They said they could not provide those because it was a one way rental. I had to ask to have that removed from invoice. They took 30 minutes to complete paper work and did not have any kind of chair for my 89 year old mother who was present as we were using her credit card for the rental. I ended up purchasing a 24x36 fold in platform truck to assist in my move.
GLENN H
Portland Rock & Landscape Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gresham, OR 97030
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Make the return after hours process alot more simple. That was entirely too much to do especially in that neighborhood at night. That's too much especially for a female.
TAMARA OAfter dropping it off never heard back
CHAD MThe customer service is very helpful and polite. She called me to offer me a free trailer upgrade and suggested a closer Rental Drop off location. Very satisfied customer here.
DANILO II can't remember the Mexican American name but he was really cool and respectful, he helped a customer in front of me with purchasing a u haul truck while helping someone else with something else that has to do with the Portland rock company, he grabbed the keys ran to the truck pulled it out and ran back to the office to help me, he definitely needs a raise and some help, October 4th 9:30 whoever worked that morning, Portland rock and u haul both of those companies need to give him a pay raise bonus and some help
ERIC S