The business recently downsized and seems short-staffed. But they are a locally-owned business so we will continue to support them.Emilio M.
Kempkers True Value And Rental
(U-Haul Neighborhood Dealer)
Grimes, IA 50111
- Mon–Fri8 am–6 pm
- Saturday8 am–5 pm
- Sunday10 am–5 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Grimes, IA 50111
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Felt misled. Ordered a truck to move furniture from my grandparents estate to my home, about 200 miles. Was quoted $20 flat rate and .79 per mile plus gas when I booked it. When I go to pick up the truck, they say I have pay $89, for a total of about $163 BEFORE gas. If I had known this upfront, I would have made plans to pick up a uhaul closer to my grandparents estate. I feel rather screwed over by uhaul as I had no other options with such short notice. The prices should be clearer upon booking, not sprung on the customer at pick up. I will try to avoid using uhaul in the future. I understand that this may be a systemic uhaul issue and not the fault of this Location. However, we were kept waiting for over an hour past our pick up time as the staff tried to figure out why I was being charged more only to ultimately shrug their shoulders. Not only was my money wasted (imo) but my time was disrespected as well. Uhaul is no longer a reliable company to me.Katherine B.
Very good experience, everyone was helpful and very informative and friendlyScott J.
Staff was very helpful and quick to check us out at pick-up, and check us in at drop-off.Brenda P.
Equipment was clean and ready. Staff were very helpful and courteous. Would recommend to anyone needing equipment. Only problem was from inability to reserve in advance, and that was corporate software problem, and not staff. The staff were great.Walter S.