We had a great U-Haul rental experience working with Ozzie at the SecureLoc Self Storage location in Hagerstown, MD. She was prompt, friendly and extremely helpful. She recognized that I was not familiar with current U-Haul rental procedures. The new mobile check out and check in processes were also new to me. Ozzie took the time to manually check out our rental equipment. She then accompanied me to our rental truck and showed me many of the features and important detail to keep in mind as we began our moving day. She offered several options and suggestions to make our rental experience both efficient and cost effective. We are grateful to Ozzie for treating us so kindly and offering more of her time than she was expected to give. We will definitely be using their services again in the future, and will recommend this location to all of our friends and family. Thank you!
JOSEPH C
Secureloc Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hagerstown, MD 21740
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was very pleased with the service that I received and she was extremely patient and helpful and I appreciate her willingness to assist me in renting a truck Thank you for your service
ANTHONY GThis lady was an old elderly lady she took almost 20 mins checking the truck in which caused me to be over charged I was only supposed to be charged for $40 worth of gas is what she said. Then I get a bill for 114$ and some change which led me to believe she took forever to check the truck in! I’m highly pissed and am requesting a check on my account
TOMEKA HOzzie is a very nice woman who is very knowledgeable about the business and operations. She always greets as soon as I walk in and is always ready to serve and get you on your way. I have used this location multiple times and its always been a excellent experience.
KEVIN BI believe their strength is the storage business.
CORNELIA H