Good afternoon. I picked up a 6’x12’ trailer today at one of your u haul satellite facilities. Your representatives there were not very knowledgeable on your trailer. The trailer wasn’t really ready for rental. He was trying to twist the safety chains to shorten them so they wouldn’t drag . I showed him the proper way to hook them up. We checked the lights and they were good. I asked about the tires and he wasn’t sure? So I grabbed my pressure gauge and the driver side was pretty good at 63.5 and 68 psi. I released a little on the 68.5. The passenger side was 27.5 and 35 psi. Not good? I asked for a means to fill them and they didn’t have anything? I’m not looking for anything however I felt you need to know that the employees renting the equipment out should be more competent? I took the trailer home and filled the trailer tires there before traveling to London and back. The trailer should have been checked and ready prior to me picking up? I lost 30 minutes doing so. Regards Paul Gallant Stay healthy and positive
PAUL G
Big Bear Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hamilton, ON L8V1T1
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Customer Reviews
- 3.5 Average Customer Rating
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Electric connection not reaching the vehicle so used trailer with no lights
RICHARD SOnly issue was the 6' x 12' trailer we rented leaked oil on our driveway
MARK WToo much wait time even when the counter is empty
KRUNALPURI GQuick and easy pick up / drop off
Sam T