I originally reserved my rental online for this location. Within a hour I received a call stating there would not be a truck available at this location and id have to go 20 miles out of my way to pick one up. The following week I called and a wonderful customer service representative changed location to brockport and assisted me with milage for the incontinence. One day prior to pick up I called again because there were 8 trucks at the original location. I was able to change reservations again for the closest pickup by yet another great service representative. I was discussed at how many times I needed to make the effort and time to call repeatedly to get overall the same reservations I did online. The initial representative definitely did not do her job as customer service and overall time spent and aggregation made this experience a bad one. Chips auto was fast and clean very friendly.
Maria B
Chip's Auto Repair LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hamlin, NY 14464
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Good customer service Truck can was filthy
Don KLove Chip's they are wonderful people!
Laura HLocation was fine. Issue is with UHaul booking. Even though I had a 18’ vehicle reserved >month in advance, was told day before that truck was not available. Pick up location was changed to a location an hour away. When I called to question, I was placed in a 26’ truck at original location. Upon arriving at pick up location, there were 2 20’ trucks on the lot. However, I was told that they were reserved and I could not have one. Being forced to use the 26’ truck doubled my fuel costs.
Charlie AEverything went smoothly, the only thing different I would suggest is look to see if someone is coming in for a rental for the day and have it ready. IE cleaned of snow and ice, start it up. Other than that, yes, I would recommend and use this place again.
MaryEllen K