This is not the drop off location Jefferson City on Ellis Ave told me. They told me aces hardware in Palmyra mo. I was charged late fees and extra milage because the drop off location that Jefferson City told me to go to was not doing U-Haul services yet but they were kind enough to contact the man in Hannibal and the man in Hannibal came to Palmyra and picked up the truck I informed him that I would not have the gas reimbursement to travel to Hannibal I had it from where U-Haul told me to drop it off too but with the moving anything I was out of money I had exact amount of cash. He also informed me I wouldn't be charged the late fee yet I was charged to late fee. I called and spoke to someone at the Jefferson City location and the man was very rude I'm sure it's all on recording
JENETA D
Hometown Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hannibal, MO 63401
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- 4.0 Average Customer Rating
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Getting that trailer off the ball is CRAZY heavy!! What no trailer jack??
CURTIS LRight blinker didn't work on trailer, but otherwise a great experience!
BENJAMIN FNit particularly professional, hard to see and find location. When GPS the location takes to i guess the old location. I would recommend to look elsewhere for rental unless nothing else was availablem
ADAM CThey should put some gas in the van. Had to guess the odometer cuz it wouldn't say anything other than low fuel
Odell G