Customer Reviews for Hometown Auto
(U-Haul Neighborhood Dealer)

13 reviews

3443 Market St   Hannibal, MO 63401

(573) 629-1319

Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(573) 629-1319

3443 Market St
Hannibal, MO 63401

Services at this Location:

Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Why was I charged $80 for a 20 dollar truck that I had back in time with EXTRA gas and no damage?

RONALD Y. 
Rating:
3.0

Customer did not leave a comment.

Daniel P. 
Rating:
3.0

Customer did not leave a comment.

grant M. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
4.0

Customer did not leave a comment.

Jeri C. 
Rating:
5.0

Customer did not leave a comment.

Joshua M. 
Rating:
5.0

Nothing, the gentleman working was very nice and accommodating.

JOHN P. 
Rating:
3.0

Customer did not leave a comment.

Shawn D. 
Rating:
4.0

Great service here

DONALD S. 
Rating:
3.0

Well when I arrived to drop off equipment I had to wait 30-45 minutes for someone to accept the equipment. I understand family emergency's but there is always the option to inform people by a note or have someone take over till your return

grant M. 
Rating:
3.0

Customer did not leave a comment.

Thomas E. 
Rating:
2.0

The buisness was supposed to open at 8am. The guy didn't show up until 8:30. There was no buisness information on the doors to contact anyone, so we had to wait on hold with customer service to find out what was going on. We had a deadline to meet and this did not help at all!! I was very disappointed. In addition, when he did show up and I walked into his facility it was disgusting and not professional at all. He had crap everywhere, which did not pertain to U Haul and was very dirty. When we returned the trailer the guy wasn't there again. He had mentioned he may not be and to call him when we return it, but I believe someone should be there. My mother just recently went through the same buisness and had similar issues as well. I am very disappointed and will never go back to that location ever again.

christine B. 
Rating:
5.0

Customer did not leave a comment.

Gerald E. 
No reviews have been submitted for this location.

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