I had a frustrating experience with my recent rental from this location. Upon opening the driver’s side door, all of the insulating trim fell out. Since the representative had already left, I had to put the trim inside the truck and drive off. The road noise on the interstate was unbearable due to the missing seal, forcing me to stop and attempt to reinstall the trim myself. Furthermore, the side mirrors were defective; no matter how I adjusted them, they would continuously flip back to their original, incorrect position. This was a serious safety hazard that made the entire trip stressful and unsafe. I hope the location performs better maintenance on their fleet to ensure future customers aren't put in this position.
VERONICA K
Moe Adam Services LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hattiesburg, MS 39402
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Once we found the correct place, it went good. The U-Haul app showed a different pick-up location. We had to call 1800GOUHAUL to figure out where the truck was located.
WILLIAM CBoth Hattiesburg and Baton Rouge locations have great, personal customer support
Nancye SThis U-Haul vender was thorough and professional
MILTON Lnot a typical uhaul storefront or anything. location is convenient and staff was helpful.
Laura C