Pay attention to detail. The gentleman wrote down the wrong mileage and used the wrong card for payment. There’s no way contact anyone at the number listed the phone just rings and rings. It was the worst experience ever. I’ll never use this location or recommend anyone to use it!
Talisha W
A1 Auto Sports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Havana, FL 32333
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Nothing that I can think of, service was great, Pick up and return..
William KExplain extra charge about milage let people determine if they want to take the you haul. Plus the rain started to fall and water drops came in on the inside on the drivers side.The cleanliness was ok as the inside of the truck were we sat was clean. But the person that rent was the u haul in tallahassee apologized for not cleaning the back and the outside wasn't all that clean. But we filled out the necessary questions about the vehicle the same day.
marc gThe truck was dirty, had empty water bottles and beer cans in the back. The furniture pads I reserved were thrown in the back and was used, not new. I ordered a hand-truck and there was none in the truck. I had to find one in another truck at the location and put it in the truck assigned to me.
Pamele BI cleaned the truck and I got it to the location in time but when I got there they asked me to take it elsewhere, knowing that it would make me late because of traffic. Not only did I get cheated out of my deposit but they charged me an extra 50 damn dollars the next day. It's bullshit and I feel cheated. I will never rent from u-haul again and I will be sure to tell everyone about my shitty experience!
Terri M