Anytime I’ve ever rented U-Haul you get the truck for the day into the night. And this is usually explained very well by the service attendant. Using the app it was not explained very well that it needed to be turned in at 5. I was charged an extra day and that is wrong.
WILLIAM C
Rays Swimming Pool & Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Henrico, VA 23228
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I love UHAUL
DHABITIT OWhile the location is superb and outstanding UHaul as a company sucks. The location reserved my truck and made sure everything was in order. UHaul however ager 2 hours of standing in the cold and seven customer service reps and five calls later would grant me access to my reserved truck. They made me give not one but two names and phone numbers of people to verify I existed as a human. This was AFTER they had a selfish of me, my drivers license photo front and back and my credit-card number. I don't know why all this information gathering was necessary for the rental of a truck that I have repeated for the last 20 years or so. Not to mention the scam they run by putting 19.95 per day rental. They now charge .99 a mile so for an 8hr rental' less than half a day, it was $91.00. I will everything I can to rent from somewhere else in the future. But the location cannot be any better those guys are so accommodating and helpful. UHaul is lucky those folks chose to help customers that way.
Amira SDropping off the truck could have been a little easier if the app let me take pictures as recommended.
Bradley ZQuick drop off.
Stephen E