I booked a mobile rental online. When I went to pick up my rental, the key was not in a lock box. The rental was blocked by multiple other trucks, it took almost 45 minutes to pick up our rental. I booked online for a more streamlined experience. I will not be using that feature in the future
Holly B
Cornelius Pass Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hillsboro, OR 97124
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Just faster pickup, a lot of steps and waiting
Tony BHad trouble finding the truck number from outside. Found it hiding behind steering wheel eventually. I would remind customers that the process starts at truck then you walk over to get the key. It seems like you would get key 1st. I think that is easier on customer side.
Mark CDuring my electronic check in process online, it was a little confusing when it came time to get the key. I had to make a call to find out which box to access & request the code. The gal on the phone was friendly & assisted me promptly. An overall good experience.
LeeAnn MVery friendly, only spoke to someone on the phone.
ARIELLA B