This location was not the easiest to find as the office was not directly connected or in front/behind the trailer drop off location. The lady there was very nice and helpful once it was found. But it was FAR superior to the other locations afforded us, especially the first one that we could find no office area identified, no helpful signage anywhere near the equipment that was all over a huge parking lot that had 25 plus business storefronts but were 100-200’ from any equipment. If they had bothered to answer the phone it probably would have been helpful. The next few locations the agent tried over the phone were not open on Monday. We took this trip to donate a house full of household items and a washer dryer to an active duty military couple both serving who just got off base housing and the drop off was the low point of a 16 hour day for us and our children. It was a Horrible experience, it made us late for our dinner for them and their active duty friends that we sponsored, not to mention there was no help unhooking the trailer. So I was nasty and had a backache from the self service. That needs improvement as some customers wouldn’t have been able to disconnect it themselves.
RUBIN L
Storage Sense Hinesville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hinesville, GA 31313
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I’ve always had good experiences with u-haul in general but especially at this location! He worked with my schedule which is always a huge help.
MICHEAL MGreat customer rep
TONYA HBobbi was exceptional.
SHANA FDid a great job ensuring i had the information needed to pick up a truck with my phone during holiday schedule when no one was working.
ROGER O