Holy fuck... this is where my move started to become a shitshow. I had stayed at this place for 2 hours waiting on a key that he left in the ignition. But that isn't how it starts. This man is so blind he had me fill out my information on his computer. He also would talk on and on. I let him talk that much because I thought that I wouldn't be there for a million fucking years. Then he realizes that the key that he was holding doesn't even actually have the key attached to him. So, he calls the regional manager and tries to make another key. Sheppard tells the man the wrong truck name and he makes a key that belongs to another vehicle! The manager later just broke into the vehicle and found the broken key in the ignition. The only reason I am not giving him a 1 star was because he gave me from his shop for free and the truck was clean. But damn let the old man retire...
Junian J
Sheppards Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hinesville, GA 31313
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent customer service. Made sure we knew how to do everything correctly. We practiced and he made sure we were comfortable with the equipment.
ARTURO CVery knowledgeable and courteous
WILLIAM JDarrel does a great job!!
BRADLEY HThe manager went above and beyond to ensure a smooth and easy turn-in. No surprise/undue charges.
RYAN B