The agent provided us with a truck as a second-choice location because the one we reserved at failed to show up. We were scheduled to pick up a truck at 8:00 a.m. but no one was at the location we were scheduled for. Very disappointing. But this location was great at gatting us the truck we needed and making us feel like we mattered.
Joseph C
Emotorcars Of Florida
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Holly Hill, FL 32117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The place wasn’t open. It was surrounded by a fence and after driving around the block a couple of times someone finally came to open the gate. This place was also 35 minutes away from where we ordered the trailer so a full hour of driving to pick up the trailer when other locations were closer. The trailer given to us wouldn’t open all the way or close all the way so once we got home and realized that we had to return to Daytona to exchange it which was another hour of time wasted. The young man in Daytona was the ONLY person at Uhaul that I would hire. He was excellent. He was fast and efficient. The woman at the regional office on the phone was no help so we went to the location we requested to rent from and the nice man helped us get another trailer in Daytona. The lady on the phone wanted us to call for service on a trailer we just picked up. So you want me to wait for you to fix the door before I can use your trailer. Great service. I paid far too much for the way we were treated.
Jeff MThe truck was very clean and the service was fantastic. Would highly recommend this place.
Beverly COverall it was fine though we showed up and no one was there. Waited about 15 min. Ultimately not a big deal and the guy was helpful.
Ricardo GThis business stated they were open at 8am. No one was there. Bad area. Had to drop off a 26’ truck on the dirt along side the road. This drop off was at another business gate. We needed assistance and they were closed.
Christopher S