when i pulled in i left my wife out to browse the store while backed up to trailer, a women came out yelling when i backed up to the hitch that i need to park at the beginning of parking lot. i mentioned that i’m hear to pick up but stilled yelled to move away from trailer. i proceeded to go in and sign paper work, when we exited to store my wife stated that they were talking smack about me that i should have known to come in before i backed up to trailer. i hope that this will be posted as you don’t know who’s in the store when your talking smack( i’m staying in kind words) about as it may cost you business .
KENNETH K
Bas Brothers Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Honesdale, PA 18431
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Customer Reviews
- 4.0 Average Customer Rating
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Over charged for one hour of overtime I was charged for a full day and charge $20 for dropping it off after hours when I thought I was on the website and had checked it in. Apparently your website sucks and so does ba
RONALD CExplain how and when to use the app to begin. I couldn't take proper photos when I picked it up so thought to take it home...a mile away when I could get clear photos done. When the app timed out and I couldn't document anything, I called and was told it is controlled by GPS. I should have known that as a customer.
ELLEN SThe truck was good and everything was good. my only issue that the representative in the office who gave me the truck added an insurance coverage for 15$ a day without mentioning that to me and i didn't realize that till i returned the truck.
ANAS SJeanette and Paul are excellent people to do business with...Customer service to the highest level. I couldn't be happier working with them..
mark Z