Door was locked when we arrived in the middle of the afternoon because someone was at lunch. Had to wait several minutes. Not great communication on where we should drop off the trailer. Not very friendly
NANCY S
Bas Brothers Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Honesdale, PA 18431
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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It literally looks like a garbage dump, and I think it might be. There were dumpters and junk, toys and miscellaneous items everywhere. Plus the woman there that checked the uhaul vehicle had her children playing right next to the parking area for the trucks and dumpsters. If someone is inexperienced driving a large truck like that, they could have easily been run over. I had to make sure I did not hit them when parking it. They looked at me like I was crazy and were inpatient, when I paused, trying to figure out where to park safely.
Sarah FRude
TIMOTHY JUnable to correct the gasoline level on the app from 1/2 tank to 3/8 during pick-up. Clerk said she would take care of it so I wouldn't be charged, and she did. Clerk wasn't there initially during return, then arrived a little later. I had already dropped the key in the drop box. I received a phone call saying that I hadn't returned the truck, but I explained the situation to the caller, and evidently to their satisfaction. The whole process was less smooth than I had wished. The facility was sparse in terms of additional supplies. No furniture dollies or moving blankets.
ROBERT WThis is nota bout improvements...but a compliment. The proprietors of the Brown Street location in Honesdale are outstanding,..very accommodating and incredibly professional...while also being very customer friendly!!!
mark Z