Returning the truck took a second but I think that was from issues from the site where we picked up the truck. They were friendly and helpful. Would go to them again.
Anson B
Bath County Farm & Garden Supply Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hot Springs, VA 24445
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Customer Reviews
- 4.0 Average Customer Rating
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This has honestly been the worst customer service experience I’ve encountered with they gave me wrong information and basic told me to suck it up, never ever using Uhul again. And surely wouldn’t recommend this service I will be leaving a review on google
Shonique BThe only thing I can see that would make the experience better is if they handed out $100 bills with every rental! LoL Overall excellent experience!
Gregory RNeed more direct signs for U-Haul parking
Megan HNo walk through of the equipment to note the damage. The truck left us stranded twice. First time was on 250 at the confederate breast work at the highland county va and augasta county line is, put it on park and engine completely cut off and no light on dash board, with a jump we were able to get going again. Absolutely no cell phone service at this location. Later after fueling it would not start again, voltage was 12 v but engine would only rotate for 1 sec. I did call uhaul roadside the file number is 2945493, during conversation i was able to get truck started and was able to get to destination. I truly was afraid that the truck was going to give out on me the whole time due to the mechanical issues. We ended up losing 3½ hr being stranted total during our trip.
Mathew C