The staff at the location was distracted. The truck was dirty and when asked don't they do more to clean the cab of the truck during the co-vid pandemic the response was "this is a rental truck for moving". There was no explaination of how to drive the truck and when asked was he the manager, the response was maybe and he went into the office and did not return. The vehicle should have been cleaned before rental, the auto operation should have been explained, and overall the staff member should have been professional, informative, and empathetic. Because of the emergent push for time I was forced to accept a vehicle I was very uncomfortable with. I pray ghee will be no health results.
Trailer Rental & Towing in Houston, TX at Cypress Creek Parkway Storage
Moving to or from Houston, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Houston, TX 77090 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Houston, TX
Cargo trailers in Houston, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Cypress Creek Parkway Storage!
Utility trailers are perfect for towing large or oversize cargo in Houston, TX 77090. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Cypress Creek Parkway Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Houston, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Houston, TX online today!
Trailer and Towing Supplies
Vehicle was not full as stated but I DID fill it up bc the lady was over the top rude. She seemed like the type to charge you that extra $40 outta spite. Also we didn't go over to see if there where damages prior to myself using it. Wouldn't recommend to my worst enemy to deal with that type of individual. Professionalizing in a corporate background, I would of fired her last week. They way she speaks to people is baffling. Also wasn't given the drop box code number to give the key back, had to figure that out on my own. Wasn't given in the app. Overall I rate 1 out of 100- never again. I'd gladly pay 3x to not deal with what uhaul allows other locations to represent them. Terrible mistake
Bernetta is the person that helped me. I was stressed and she was calm, helpful, walked me through everything. I had a headache and felt terrible and she was patient with me. At the return she not only took care of business but inquired if I felt better. She is a valuable part of that business and the main reason I will go there again and certainly the reason I will recommend this location!
- The lady was very rude and belittling, she shouldn't be dealing with customers. - The truck rigged of smoke to the point the stocked in my clothes and in my hair. - The return app its complicated, not user friendly.
I was not asked if I wanted the $14.00 insurance it was just taken out leaving my bank account at a 0 balance . I was very displeased
The clerk help me put tremendously, she need to get a bonus
Your app for android is cumbersome to use. Found that i could not download required pics through the link on order confirmation email; had to go through actual website instead of emailed link. Could not locate the keybox to return the key; finally decided to drop key into payment mail slot at front door. Online checkout through app took nearly 30 minutes after arriving to pickup truck. Return process took long time especially trying to locate the key return box (orange box as indicated on return instructions).
No improvements needed
Moving ramp to truck was missing. Other than that everything was smooth, fast, and super easy.
El seÃ±or que estaba encargado me trato indiferente , yo dirÃa q un poco racista y a la hora de devolver el carro me dijo q no necesitaba darme el recibo , ahora veo q me cargo 40 dls extras a mi tarjeta, yo devolvÃ el carro a las 4:20 pm y el le puso q lo entregue a las 6pm en mi recibo
Everything was perfect ! Thank you :)
check interiors odor cause i was using a 4000 mile truck basically new and was smelling like somebody piss inside on the floor mat and seat i clean it 3 times and wasnt able to a least get better odor..... But everithing else good
There's a fraudulent charge on my account
Fantastic and friendly service! Very welcoming and knowledgeable!
There was no one there.
Van was filthy from the front all the way to the rear.
Mr. Kelvin was very professional and prompt. My rental was for another day but needed it that day. He was able to accommodate me. Thank Mr. Kelvin, a life saver for me that day 12-05-19.
The salesperson was patient and friendly He was very helpful and professional
The guy at the uhaul faculty was very nice and courteous... Nice Rental Experience Thanks
On the equipment clean and maintained need an in between yes and no like somewhat. Why can they not take off insurance when they know the truck was there and not used. Your statements and invoices are very difficult to understand that's why I didn't turn in the key to truck and charged for another day.
Kelvin was very helpful. But, it took two & a half hours to get the trailer â€¦ the UHaul corporate web site was down.
I dropped off after hours so I had no interaction.
No doubt it's excellent