I showed up at 7pm to pick a 10' truck up ("after hours"). When I arrived, it was covered in ice and snow. I Ubered there and had to take off my sweatshirt to get the snow off of the truck because I didn't have an ice scraper (it was about 25 degrees outside). I was also in sandals because I wasn't expecting to have to do this extra work and be outside for an entire hour. On top of that, the check-out process online requires you to give access to your location to even sign the truck out - rather than just acknowledging that you showed up to the site that you made the scheduled appt with. I talked to someone from corporate on the phone and she was barely any help but she got me through to the website and transferred me to someone else named Kyle. Kyle was great and understanding. I told him everything and he just listened and didn't try to make any excuses for the issues. He signed me into the account because I was still held up on that. And he gave me the code to the lockbox to get the keys. I went over to the lockbox and both the box and the truck were already unlocked. He told me that I'd be able to address these issues with this Uhaul location the next day (a Saturday) upon turning the truck in. That was a big NO. It's literally parked at a condemned building. There is no one to talk to. I did the turn-in process on my phone and it said I'd be contacted within 48 hours. Today is Tuesday and I have not been contacted regarding this issue... I hated this Uhaul experience. I do not recommend coming to this location!!!!! I could have been pulled over if sheets of ice flew off the top of the box of the truck.... not acceptable. Dissatisfied. Don't use the Hudson location!!
Trailer Rental & Towing in Hudson, NH at J S Towing Connection
Moving to or from Hudson, NH? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Hudson, NH 03051 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Hudson, NH
Cargo trailers in Hudson, NH are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at J S Towing Connection!
Utility trailers are perfect for towing large or oversize cargo in Hudson, NH 03051. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at J S Towing Connection provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Hudson, NH and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Hudson, NH online today!
Trailer and Towing Supplies
Worst banged up trailer I have seen with lights falling off
Van in the picture is a hi top van. I was given a standard Chevy van. The cab had not been cleaned and the previous renters left a huge pile of blankets along with some sort of sign in the back. The location is abismal. No parking and no one to assist.
The manager was pleasant and helpful, but the location was small and crowded and a bit confusing.
Great service very helpful will definitely use this location in the future
Great customer service very helpful will use them again without question
Was given a damaged/'for sale' truck: poorer than mentioned gas mileage; truck broke down and required a towing in Nebraska
Being a first time customer we didn't understand the drop off process. Maybe an up front lesson would haves helped. We were not comfortable leaving your trailer without a person to accept it, but we figured it out. Overall a good experience!
Everything was excellent
Virtual Pick up was a disorganized mess. There was no lock on the truck as the app said, there ended up being lock boxes in a random location near a mailbox. The code i was given to unlock the box, per the app, was all letters but the lock required all numbers. If it was not for Cindy at the help line, who went above and beyond to help, i would still be standing out in the snow trying to get the key for my truck. I also rented a furniture dolly that was no where to be found...
Steve was very helpful especially when my return was suppose to be at a different town originally but was notified to go here. Others contacted were not. This place however handled everything quickly and got me on my way. Thanks
Each time I have rented a u-haul from J S Towing the service has been exceptional. JS Towing has had the equipment to meet my needs. The location is convenient and the employees have always been friendly and efficient.
The reservation was scheduled for 9:00am but the office did not open up until 9:30am. No one showed up at 9:30 and no one answered the phone. I called the towing service that had the same address online and the guy told me he'd be there in about 10 minutes. He pulled up and told me to back up to the trailer and he would hook me up. Once I was hooked up he told me I was good to go and that he would bill me and email me the paperwork. Neither of these happened. When I got to my drop off location they told me that my reservation had been canceled.
J S Towing Connection was great! Very friendly and helpful. I will give their company by business in the future!
License Plate light didn't work Truck was not clean New pads not provided No options to get other dolly's we needed an appliance dolly Ok for Pick up and drop Off but not much else
Steve was a nice enough guy, but he was not in the office when I arrived to pick up my truck rental. He also never returned my call when I tried to confirm the pickup location. I called two separate numbers to get ahold of him and he showed up after I called. Additionally, the truck was not clean and I had to sweep and clean up the cab and box before I was willing to use the truck. I would not recommend anyone picking up a rental at this place.
There was a foot of snow on the truck. It's illegal to drive with it and I had to try and remove it. However I also has to Move that day so my time and energy were already taken and I didn't have a ladder or tool to remove a foot of snow from 15 feet up off the ground, so I took a chance and drove anyway letting snow fall the while drive.
My pick up location was changed the night before my pick up and it was not changed to remote pick up, so when I arrived at the new site, I was not able to use the app to pick up my truck. I had to call reservations and spend about 45 minutes while they changed the pick up setting, so I could then use the app. I had issues at J S Towing as they were picking up trucks for UPS and told me they didn't have a truck for me, which in fact they actually did. Also the 2 dozen packing blankets I had ordered were not in the truck, so I had to go to another U Haul location to get them. After all of these issues and delays, I had my moving crew standing around waiting for me for more than 45 minutes. This was a very poor experience and I am not very happy with U-Haul.
When I pulled up, there was a small hut that I couldn't see along with a boarded up garage across the street that didn't have any markings on it. There was no one around also when I came there and had to call a number on a tow truck to get the person on the line. They told me to leave the keys in the car unlocked and they would 'check me in.' I almost left as I didn't think this was a reputable place as there was nothing really showing it was a drop off UHaul place. Definitely not what I expected even through the truck did get checked in within the hour.
Your online pickup and checkout is awful. I was there for 45 minutes trying to pickup my vehicle. Probably the worst experience I've ever had. I will never do this again and will never recommend your process to anyone ever. TERRIBLE CUSTOMER EXPERIENCE!!! Never again.
Everything was great. Friendly, courteous and efficient pick up and drop off.
Both pickup and drop off locations closed so if no opinion there. However, reservation was made via Pheasant Lane but we did not know that pickup was changed to Hudson. If you ever have to rent in Nashua NH do not use the Pheasant Lane Mall facility. The manager, Joseph, was rude and arrogant and of no help. I recommend the North Nashua facility. The manager, Debbie, was more than helpful.
Based on my experience, you don't have room for improvement, everything went as planned. The gentleman I communicated with, Steve, was pleasant, friendly and responsive to my calls and questions.
Very cooperative and helpful
Nothing. Very satisfied