They said they will refund me theoney for the gas that they charged for the wrong reason
SANDRA S
Red Barn Propane
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hugo, OK 74743
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Burned charcoals were in the trailer. I had to sweep them out. Uhaul should clean the trailers after each rental, not the customer.
JEFFREY MThis location charged us double than what we agreed upon. We returned the truck on time,cleaned the truck,and were still charged double. I would look elsewhere for a truck if possible.
ANTHONY BThey were rude, lied about charges, yelled at me and my friend in front of other customers, over charged me and did not give me what I asked for. I wanted 24 hours and ya'lls rate is 29.95. Because they wouldn't be open they charged me an additional 29.95 for 6 hours and then told me that there would be a 20 additional charge for after hour return which they close at noon on Saturday so I was being charged 29.95 for 3 hours and 45 minutes. I made several calls to uhaul and finally was told to take the trailer back tonight and close it out so they could then file a dispute. I paid 29.95 for 12 hours. They stole my time and my money, were rude and didn't know what they were doing. Then customer service, on the phone 6 times didn't nothing, they said it was milage. Then one said it was for additional hours. I asked who in their right mind would agree to a 29.95 charge for 4 hours when 29.95 gets you an entire day???? My advice save yourself the headache.
Gayla fNew clean truck that solved a problem quickly for me.
Bradley G