The truck I had reserved was not available at the location I reserved it at. I ended up needing to drive to another city, in the opposite direction, and further away from my destination. Thus ended up costing me significantly more in gas and mileage. The experience with the actual dealer was great. The online reservation not so much.
CHRISTINE R
Southside Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntington, IN 46750
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Not a thing. Everything went smoothly & efficiently.
kathleen rSouthside Marathon was great. My gripe is with U-Haul. I made a reservation for my town, only to find out 2 hours before pick up that a truck was not available and i would have to travel 30 miles out of the way, so 60 miles total after return, since it would have cost more to drop off at my original location. U-haul refunded $50, but i don't think that makes up for the extra miles i had to drive.
RYAN HThe truck I rented worked out fine. But… I chose the truck to relocate some household items from one storage unit to another. The storage building was only 3 blocks from where we picked up the truck. I rented the truck for $28.00 I had my own insurance card out but the dispatcher refused to look at it. Instead he signed me up for the added $13.00 insurance I didn’t need. I didn’t find U-haul to be low cost at all. My total bill was over $53.00 for 5 miles of driving. I felt I’ll been scammed.
GLEN EGentleman that helped me checkin was great! Very helpful!
MATTHEW S