DO NOT come to this location by any means. I wouldn’t come here again if I had to pick up a 5,000 dollar couch that was free, and this was the only U-Haul available. Owner has zero clue what he’s doing, and it doesn’t help you can’t understand a word he says. I rented for 4 hours and went 20 miles…. I got charged 187 bucks. Had to call Uhaul multiple times to get this resolved. Save yourself the headache.
Brock B
Oakwood Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntsville, AL 35811
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Customer Reviews
- 3.0 Average Customer Rating
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This is a gas station in a bad part of town. I had to circle it twice to even determine the address. There is no indication this gas station is even affiliated with UHaul. I walked in and asked the young man behind the bars if this is a UHaul drop off and he grunted for me to hand him the truck key. I had little expectation that this would successfully be checked in. Again, this is not the location I chose on my reservation. Very frustrating that you change these pickup and drop off locations.
CHARLES HEmployees were very friendly and welcoming.
Patrick SI dont think this an appropriate nor safe location for this service. I was contantly looking over my shoulder the entire time. Very sketchy looking location for a uhaul. Not your typical company store site with the store logo sign listed and several trucks parked around.
Jonathan CIt was broken glass left in it
Damarcqueais H