My issue isn't so much with the location. However... the app and uhaul itself. Not very user friendly. The chat system didn't work what so ever, and the app. Don't get me started on the app. Nothing would load or go through. I could register nothing, no pictures before or after. Then I was told this was a 24/7 drop location... it was not. Spent over 45 mins looking for a key drop just to have to call into uhaul customer service to find out there isn't one. I then had to go back out of my way the next morning to drop the key off... then was charged an extra $71.00... this rental was a nightmare.
Kodi O
Oakwood Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntsville, AL 35811
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Check vehicle prior to renting this truck, it was clean but ran rough didn’t seem to be shifting on time and had a burn hole between (in middle)driver and passenger seat.
Paula SSimplify the pickup process by obtaining emergency contact information when the reservation information is entered online.
Alan WEverything went well for me.
Eliza MI ordered a furniture dolly and an appliance dolly and’s did not get them. and he put furniture pads in the truck as well checked the back seeing there was no dolly. Customer service said they couldn’t refund me money And neither did the store.
Kriston H