Rentals are handled by the person working the convenience store counter. She was simply overwhelmed with convenience store customers. I had to step aside and wait every time a convenience customer needed to check out. These delays in conjunction with her trying to figure out how to work the rental software on the tablet resulted in an almost 2 hour rental. If they are going to be a uhaul rental agent, they need someone on site to help out with rentals who is also trained on the software. It isn't fair to the counter clerk having to do two jobs at once. She did her very best despite being set up for failure.Steven W.
Moving Truck Rental in Huntsville, AL at Oakwood Mini Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Huntsville, AL 35811
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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No reflection on this location, I had to leave my original renting location due to no one being there to help me. I was not able to pay ahead therefore I didn't get a truck there. I went to the mini mart and was able to get a truck and get my move completed.Lesa L.
Get them a key drop off box as I had to call customer service to verify handing the cashier the key.Francisco R.