Further away than my chosen location causing more mileage to be placed and more of an inconvenience on me. No place to leave truck that wasn't in the way or a handicapped parking space. You gave me the truck with half a tank instead of full. So when I returned the truck I had to guess and watch when to stop. I left it with more gas than you had given me and you still charged me for extra mileage that you forced me to make. I also was unaware that there was a mileage limit on the rental. I returned it 2 days early. This allowed you to rent it again and you still charged me for 9 extra miles. Will be looking for a different option next time I have to move.
david S
My Storage Idaho Falls
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Idaho Falls, ID 83401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing comes to mind to improve the service I got here.
MONTE LGreat experience!
Jennifer EOutstanding customer service. Great callo inform me if the rental. Well maintained rental truck.
Theron MGreat help getting us set up. Chris was especially helpful.
Jerry H