Jessie was awesome. She told me upfront that the equipment (dolly) U-Haul promised would not be at her location so she helped me find another store where I could get it. U-Haul as a company should communicate better with local sites to confirm they will actually have the equipment before telling the customer the equipment will be there.
Samantha S
Ward Trucking
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indianapolis, IN 46202
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I had pre ordered some helpful moving equipment and none of it was in the truck when we picked it up… made it very hard to be moving my stuff all day!
Hannah SJessie was THE BEST to work with, very informative and helpful!!!!
Rulan AThe location did not open on time. It opened 20 minutes late which threw off my time line.
Gary JThe location was closed - so there wasn't anyone on site. But, I didn't expect to see anyone so that's just fine. Thanks.
JOHN R