Person was rude and although we had gotten permission to return truck a little late we were charged a full day. It was less than 2 hours past our turn in time and we had asked permission the evening before. I don’t think we should have been charged nearly 50 dollars for less than2 hours after we asked first.
LANDON C
Store House
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indianapolis, IN 46229
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Customer Reviews
- 4.0 Average Customer Rating
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Agent Pam was very polite and helpful and knowledgeable. Thanks Pam
WANDA RCustomer service didn’t see anyone in there doors locked but the hours of service said they were open next thing I know she was sitting down not paying attention and didn’t care not bit and continue to sit. Then had a attitude like she didn’t want to be there
Breille hTruck and keys were not available at pickup
Jeremiah AI had requested a regular dolly but was given an appliance dolly. We made it work, but it would have been better to have had the equipment we requested.
Anne-Marie D