I dropped off my uhaul at the wrong location. After some changes in my reservation, this was my original drop off but was changed to different location. After having uhaul update my account because this happened during Memorial day weekend, when they were back in the office on Tuesday (I dropped off a one way haul on Saturday); they didn't charge me any extra or add any grief. I appreciated that as it was a long haul weekend. Thanks!
ADAM L
The Altruist Group
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indianapolis, IN 46250
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I only said no to personnel help because the truck was dropped on a Sunday and they were closed
Layla PThe location is very difficult to find and nobody answered the phone on location.
JEFFREY LThe woman at the checkout was incredibly friendly and immensely helpful. She made it quite a pleasant experience.
Bradley SU-Haul’s corporate team that changed this reservation have caused me to never want to use the services of this organization ever again - I couldn’t be more frustrated with the entire experience. The people at Altruist ended up being helpful and empathetic when they realized how much corporate had screwed up my day.
Timothy C