Thank you for the professional service and staff was extremely helpful!!BARNEY B.
Trailer Rental & Towing in Interlachen, FL at Interlachen Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Interlachen, FL 32148
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Myself and friends have rented from Uhaul many times in many different places all over the country however, this was a Nightmare of an experience for me this time. Due to late pickup and costing me a $300.00 deposit on a van I was to purchase, the late pickup by an hour and a half cost me my deposit money ($300.00) due to it. Uhaul corporate themselves added to this Horrible experience by telling me I could rent one to go back 437 miles from Pompano Beach Fla to Palatka Fla for $789.xx. It was supposed to cost me $177.xx to take this vehicle south for my trip at that price. The truck was Filthy, the truck had been smoked in before I got in it, maybe marijuana. The USB charger was pushed so far back in the dash I couldn't get my charger cord into it. I had to stop at walmart and buy a 12 volt charger costing me $12.00 for a decent one. Then I had to stop and fill the gas tank, then I had to stop and stabilize items in the back of the uhaul that weren't even mine, being disabled and I walk with a cane I had a great time doing that! I had no choice but to stop again and purchase air fresheners to cover the smoke smell the best I could because it was about to choke me out. I guess I was either supposed to buy a lock for the uhaul things to not get stolen or sleep in the truck to make sure they didn't get stolen (Which I slept on the seat to save your stuff because I was not going to buy something like that for uhauls employee mess no way) The second night I said the heck with it and got a motel and said the heck with UHauls items in the back. Overall, it was the most Horrible experience I've had in my whole life of 56 years with ANY business. I will never rent from Uhaul ever again due to what corporate said to me when they seemed to have overlooked what actually happened. And let me top it off with, the fellow at this number 3522834265 one of uhauls managers who came to the pickup site TOLD me, I would receive this one way for $99.xx and not the $177.xx pricing due to this uhaul made mess. Well, I was charged the $177.xx in the end so it was a big lie what he told me. I think his name was Jason. I dropped the truck at the wrong place by mistake and I'm not sorry for doing that now, when you called me to tell me but when I dropped it off it was a mistake. You can try to bill me but I'm a little smarter then your company and changed all my billing info so good luck with that. And and to finish things off, Uhaul had me so messed up in my head I forgot and only had to put a 1/6 of a tank of gas back in it but I put $67.00 worth of gas back in, Use it wisely you won't be seeing my $$ again.DAVID B.
Nothing can be improved, everything was as it needed to beRobin H.
the truck was not cleaned after the last person who rented itGail H.
Jolene was very courteous and helpful. She didn't have a 15' truck available at her location, so she gave us a 20' truck at the 15' price. I really appreciated that!Robert L.
Personal wasn't there even during work hours. Had to leave truck outside of the gate. Unprofessional !!!Yolanda R.
Great company near or far very professional and timely ! Always respectful always clean and ready ! No stress no hassle ! My go to truck rental company hands down best there is !!! Ten Stars !!!Della D.
We have used this location many times to rent moving trucks and trailers and we have always been 100% satisfied!Michael L.
Make sure the back of uhaul truck doesn't have roaches I had to bomb truck and bomb my bre home for roaches sadVeronica M.
Friendly and a good experience at this locationpercival S.
Excellent service to young lady at front deskGARY K.
Great and friendly service!Jonathan M.
No commentsMary W.
I can't think of anything at all that needs improvements. I have always been treated more than fair everytime i rent from this location. The owner and employer are the best..kuddos to themcathy N.
I can't think of a thing that needs improvements. Everything is always way beyond expected and the customer service is supreme. I highly recomend this locationcathy N.
We were given no instruction on how to hook up trailer.kelsy C.
Very friendly and easy to work withMARVIN F.
Was waiting for me, addressed me by name, handled paper work quickly. Wish more places had a pull through spot to drop trailers trying to back a trailer in a tight spot is a pain.Thomas G.
Very nice drop off location very clean very professionalMARVIN F.
This was the second one we went to Sat the first the person was not helpful and I said we were needing it for one day but he charged us for two. I was so happy to find this place the person was so helpful and friendly and she greeted us with a smile. I would use this one again.Thomas F.
Jolene, the manager, closed out my contract. She was very knowledgeable and has excellent customer service skills. Because of her service, if I ever need a storage unit; or a truck rental again, I will return to this location.Dorothy K.
They do it right. ThxMichael B.
great placeDavid Y.