Returned the vehicle a few minutes prior to 10 am, was told that the PSO system was down and they could not register the vehicle information. When the system comes back up, they would document when the vehicle was returned and email the information to me. They could not provide me a rental return receipt until the system is up. I told them I would take pictures of the vehicle dashboard display to show mileage and gas reading. To my surprise. I receive a receipt stating I returned the vehicle a 2:23 pm and the gas was not passing the 3/4 of a tank. I have my uber receipt of when I was picked up from that location and the picture of the vehicle dashboard to submit to you. I cannot explain the dishonesty of this location. I took the picture as a fail-safe, just in case. And informed them, but I see they simply did not care.
ARLENE B
Rent Wise
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, FL 32216
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excellent customer service
JUAN BVery quick and easy service!
CEDRIC TRyan of rent Wise is the best, He looks after his customers, he is why I rent from U-haul, if not for him I would not rent from U-haul
DENNIS JNice and helpful people!
KENNETH O