If the equipment is needed for only one day, rent it for that time and don't make them pay for two day if they only need it for one. I felt cheated because I was not told this in advance. They people at the facility tried to help but the rules were made by U-Haul and there was nothing they could do. I was just picking up supplies for the Disaster Preparedness Program for the churches in our area and I feel they could have done more to work with me.BRENDIA K.
Customer Reviews for Rent Wise
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very professional and courteous!Franchasica G.
Customer did not leave a comment.mathew R.
Customer did not leave a comment.Alexander K.
Customer did not leave a comment.Demetris O.
Ryan was so quick to get the covered truck I needed in a short period of time. He even called me as soon as it arrived so I had the opportunity to reserve just as it came into his inventory. This was a very last minute move and Ryan worked to make it so so easy! I will call him again if the need arises again. I'd give 15 stars out of 10! Need UHaul call Ryan! Bert.bert K.