I was not provided a dolley or cart, yet was charged for it. The location number was not responding so now I have to go see them in person. I tried to open a help request with UHaul customer service through app and was provided no call or reply.
Michael R
Shell Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, FL 32246
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Have gas in the vehicle, have the equipment I ordered in the vehicle, clean the vehicle
Mark TThe gas station was not well kept. There was a homeless person loitering outside the door. It wasn't clear where I should park but found a place near the road. I had to ask the clerk where the dropbox was. I did not see it because it was behind a table that was set up where a man was selling some kind of products on a table.
John BDidn’t get no dolly or pads as requested and no refund for it either and no full gas either had to put gas was empty
Jania OGreat experience
Amber B