The truck wasn't cleaned out, there was moving blankets strewn about in the back of it. Which I charged for after the fact. I didn't request moving blankets, nor did I break any seals on the spot that held the blankets as they were already just tossed in the cargo area. Not secured within the proper location with any seal intact. I will be calling uhaul customer service to request a refund for the charge incurred.
Simon J
Simple Bid Auction Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jenison, MI 49428
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Customer Reviews
- 4.5 Average Customer Rating
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Dropped off my rental a day earlier than scheduled but did not have any issues. Took less than five minutes from arrival to departure, and most importantly I was not charged any inappropriate cleaning/fueling fees. It did take a few hours for the return to show up in the U-Haul app so I was a bit nervous, but overall I can't complain about the transaction. (Did not pick up my truck from this location so cannot speak to that)
Alex WNo windshield washing fluid in truck.
DENNIS TEalert for a 3.00 charge then I get charged 15.00 for something I didn’t authorize
SHELLY CKeep being outstanding
Ryan P