**Horrific Review for Quick Stop** ⭐️☆☆☆☆ If you're considering dropping off a U-Haul truck at Quick Stop, I urge you to think twice! My experience was nothing short of a nightmare. Upon returning my truck, I was assured that everything was handled and that they would submit the return promptly. However, days later, I found out that they had NOT submitted the return as promised. Instead, they had the audacity to wait until after the return date to submit it, leading to an additional charge for an extra day plus taxes! It's clear that this place is trying to rip off unsuspecting customers. I can't stress enough how important it is for anyone dropping off equipment at Quick Stop to get time-stamped receipts and to take photos and videos of everything. Luckily, I had the foresight to document my return, which ultimately helped me secure a refund. However, even after getting the refund approved, Quick Stop took the charge out of my account immediately, leaving me waiting 7-10 business days to see my money again. It's infuriating and feels like a complete scam! Beware of Quick Stop and their shady practices. Save yourself the headache and look for a more reputable place to return your U-Haul. You’ve been warned!
OMAR M
My Quick Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jersey City, NJ 07304
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Customer Reviews
- 3.0 Average Customer Rating
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After returning the truck I was charged an extra $57, when asking the employee about it he couldn't tell me why i was being charged anything else
Mariana CAlthough the gentlemen inside was VERY helpful in getting me checked in and finalized, finding the location (even with GPS assistance) was a complete nightmare. Only found it by accident. The sign outside was not clearly marked (and I don't even think LIT) and I missed it the first time around. it was quite frustrating. Not being from the area and it being a VERY LONG day, it made for a very miserable end to the day.
NEAL SThey added insurance with out our knowledge and charged us for two days when we only took the truck for less than 4 hours and brought it right back and didn’t need insurance and declined it when we made the order online because our destination was less than 5 miles we will never use them or go by them again they are scammers and money hungry and acted like it wasn’t their fault and said we needed to call customer service to sort the issue out which hasn’t been resolved yet.
Besan RThey didn’t provided dolly equipment
Reddy G