Truck was not clean checkout process was a hassle.
Andrew M
My Quick Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jersey City, NJ 07304
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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The location was run down, dirty and littered with debris. The window was full of hooka pipes.
Dawn BMake sure the location that you actually made your reservation at (Brooklyn) which has over 20 15 foot trucks has 15 foot truck keys in the lockbox when you scheduled your pick up. I had an awful experience and I will never use U-Haul again. I had to pick up in jersey city, spend so much extra time and money and not to mention extra miles. I asked customer service to make it right and they took 50 dollars off my bill. Which didn’t even cover the 60 dollar uber rides to jersey. Nor would they let me drop the equipment off in Brooklyn like they said I was able to on pick up. For a company as big as U-Haul you would think they have their systems in place and be more organized. I will no longer be using U-Haul from now on.
David BAt pickup location team was very cooperative.
KAMALA VDon’t change my reservation and add insurance without permission! Don’t complete my order while on a personal phone call!
Justin K