Was given a vehicle that would shut off on road randomly.
JESSE C
Supermercado Las Palmas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Joliet, IL 60435
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Customer Reviews
- 4.5 Average Customer Rating
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The brake its almost going and I put more gasoline and they anyways charge me I did not finished yesterday and I had the truck until today and was expensive for me.
MARIA JThis was in Joliet, not the location that i requested in Romeoville. No one but one kid could speak English. They answered the phone in Spanish. Language was a barrier. They closed at 3pm??? If you cant keep 9-5 or longer hours, you shouldn't be able to run a U-haul center. The other store was open till 7pm. I was uncomfortable in the Hispanic grocery store and what if the kid wasn't there to translate???? Very poor location.
WENDI MWhen I reserved the truck, it was changed to another location and I didn’t know until I tried to get into the truck and found out I was at the wrong place. The store who managed it was awesome. But the process was below average. I was in a hurry and I had to take pictures of the truck, okay fine. Then I had to do it again when I dropped it off, okay fine. But where the truck was parked was in a parking lot and there were other cars (the original place I reserved it had much more space) so it didn’t like some of the pictures but there’s nothing I could do about that. I can’t tell the store next door to move all the cars out of the way so I can take this stupid picture. The app was being extremely slow… it was a process I was not expecting. Especially in a rush. And again I’m mostly annoyed at the location being moved further from where I wanted it so I had to pay for those miles.
JONATHAN WHave the brakes and transmission serviced
RUSSELL A