Staff not the friendliest. I waited in line for 15 minutes, starting at 5:20, with a return time of 6pm. Once I got to the counter and told the clerk I needed to return the truck, all he said was, “Are you good with an email?” I noticed the return time was 6:13. That is wrong. He didn’t offer to confirm mileage with me.
Sarah H
Strasser Hardware Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kansas City, KS 66103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very helpful.
rance gThe dolly was laying in the floor unsecured, we did not use ir need it. Straps also laying in the floor , no moving blankets used or needed. Just making sure we will not be charged for those things. Otherwise everything else was great! Wonderful customer service!
AIMEE JIt was not open when we went to pick up. We had to wait 30 minutes for some one to show up.
MEGHAN PStaff was super helpful.
AMY S