The trailer had worn, old, threadbare tires on it and was given to us for a 2,000 mile cross country trip. One of the tire of course eventually shredded while we were driving through the Salt Flats in UT. The guy that came to help us pointed out how bad the other tire was an insisted he replace it before he would let us drive on.
GEOFFREY G
Strasser Hardware Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kansas City, KS 66103
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We rented a couple of dollies and blankets; however, when we got there, which is the location on Southwest Blvd in Kansas City, MO called Strasser Hardware, the manager said they did not have any of the items we requested online and approved online as well. It would have been nice to know they were not available at that location. Instead, he told us to go to another U-Haul location to pick them up; however, the other U-Haul location refused to give them to us because we did not rent the truck with them. The location was on Main st in Kansas City. We would really appreciate a refund for the burden this issue has caused us.
ROBERT WThere was less than an eighth of a tank of gas at pickup. So I had to go out of my way to get gas before starting out. This added time and distance.
Liora AYou don’t know where to return the key. There is do awareness
Jason GServe champagne. lol. Jk
Troy A