First U-Haul sent to a location that didn’t have mobile pick up even though the guy had me switch places the day before. Was on the phone for almost hour trying to find a new truck. Got to this place called the lady to tell her my truck was checked in and she started “mhmm” me in the phone because she told me I should’ve came inside even though I did mobile drop off and pick up.
Jazlyn W
Ivory Mims Group LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kansas City, MO 64132
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Customer Reviews
- 3.5 Average Customer Rating
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The U-Haul app Pickup was not quickly providing us assistance, and we fortunately had the employee of the business still there to assist us after hours. The after hours pickup per the app was very disappointing
DARRELL BThey charged my card 30 extra dollars cause I was like 10 over mileagevwhich was 89 centba mile
Simone KAll is good
BRENDA RThe lady that works the desk is so helpful and sweet everytime we came back love that !
ROBETTE H