First of all the office stinks and reps are not friendly.
Edgardo R
Smoke Kingz
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Katy, TX 77449
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Quick in and out
Johnny JI ordered furniture pads and dolly. Upon pick up they were not in the truck. I had to delay my moving time due to going 20 minutes away to pick up the equipment. I was told I would receive a refund for the equipment but then had to pay at the equipment pick up where the employee was rude and basically said it was my fault since I did not call to confirm my equipment would be in the truck although I made a reservation a week in advance.
Tammy WThe truck was on dead empty, had a check engine light on it, had a full chicken leg bone, dinner roll, fried chicken crumbs, a maxi pad, and cigarette smoke smell inside the cab.
Pamela PI am not sure what is going on at this location. I returned the van after i used it for 4 hours, but it had not been keyed out and closed out my contract. Good luck calling this location. I had to call UHaul customer service to report this issue. Almost 2 days later, my return van was checked in and i got the confirmation email.
GIANG N