I have a long history of renting from UHaul. The reservation was made for a 9am pickup from a store that opened at 10am. After several attempts to get me in the truck, via telephone, the manager said he would extend $50 credit for the inconvenience. I was charged $45 instead of the $30 insurance from the quote. I have NEVER had a problem with renting from UHaul and customer service has always been the reason I keep returning for my hauling needs.
Labrenda C
Katy Postal Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Katy, TX 77450
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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When I got there, it was the only truck. They were very nice, but it was a postal store and I felt they were limited on options.
Tyler EI just dropped the trailer off after hours and used the on-line portal to do that. Made it very easy! I liked that feature!
Terry MThere was not a deop off box for the keys, so I had to wedge them into the door if the business
Megan TMake vehicle wasn’t clean
TAMMY S