Great customer service and super helpful! Will be doing any U-Haul rentals from this location from here on out!Kattrina F.
Trailer Rental & Towing in Kelseyville, CA at Mt Konocti Truck & Auto Rpr
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Kelseyville, CA 95451
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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This is absolutely the best U haul location I have ever rented from! They are knowledgeable friendly and accommodating.ELISABETH F.
It was quick and easy!janet S.
Very friendly and helpful!MOLLY W.
Owner of the franchise tried to tell me I lot a dolly I didn't rent.steve A.
Nice experience. Mike made it easy.Barry A.
Thank you!RICHARD K.
Made to process easy, excellent customer serviceKatrina H.
Thank you!RICHARD K.
No improvement needed, real people! Friendly, helpful and will definitely use them anytime I need something in the future.john M.
The Kelseyville UHaul is an excellent business. Mike, the owner, is great! Conscientious, friendly and honest - I have used this location for multiple moves and don't go to anyone else. Thank you Mike!Zoe L.
Excellent customer service from all the staff. Will go no where else for my truck rental needs. I recommend Mt Konocti to to all my acquaintancesjose P.
This location was over 3 hrs away from me, 1 way. Having to drive that far to pick up the trailer was a major inconvenience. Its ridiculous that U-haul was not able to maintain my online rental reservation at location I originally chose. The customer service rep over the phone even told me that the online booking tool is frequently unable to honor its initial location reservations. This needs to be fixed. Its awful to be called the day before pick up to be told that I have to drive so far to get my rental.Jason M.
The place did not have the furniture dolly which was part of my order and I had to ensure (because it wasn't in the truck) I received the utility dolly. The little man was very rude, cussing at life, with many very polarizing political statement pieces around his office.Spencer B.
Staff was rudeKevin M.
Best U-Haul rental company in Lake County. I have rented from this location and the same individual, who may be the owner, multiple times and have received the the best service and cuts straight to it. I have probably Six U-Haul locations that are closer and that I pass on my way to this location. Give the man an award! Five Star Service Every time.Michael C.
The man I interacted with was very nice and helpful, but he wasn't wearing a mask and I had to go into his office to take care of the paperwork.Lisa N.
Thank youRaymond S.
Mike Blew the unit out twice. But previous user was hauling things in dirt. the unit needed to be washed out. All of the red dirt stained our mattress bad. I would like compensation of all the mattress cleaned at your expenseJoseph A.
This location pick up was 1.5 hours away from my requested location. It had the same â€œarea codeâ€, but was a distance from my home over a difficult terrain (twisty, high elevations etc). No â€œcruise controlâ€ on the vehicle, which was not user friendly as I moved From northern CA to Southern CA.debra B.
Wow! This guy keeps the place and equipment very clean he was very professional and friendly I wish all the other uhaul places can learn from this place.CARLOS P.
I spoke with the owner before my scheduled pick up. He told me he did not have a 20 foot truck on hand and would have to fine one. He called me the day before my scheduled pick up to inform me he had a truck. We spoke about the equipment I ordered and he assured me it was ready to go for an after hours pick up. When I arrived at 6pm on Thursday the online system did not work to access the truck. I opened the back of the truck and NONE of the equipment I ordered was inside. I called Uhaul and was informed there was nothing they could do and I would have to come back the following morning. So right off the bat I lost a half day of my planned trip. I arrived the next morning to the shop and the owner was very rude and admitted he â€œforgotâ€ to put the equipment in the truck. When I told him that was a big disappointment he said there was nothing he could do and would add an extra day onto my rental which did absolutely nothing to help me. I had already budgeted this trip in time and this was a problem. He did not care. I informed him the inside of the truck was filthy and he did not care and said take it or leave it, he did not care either way, he had his own problems that day. I tried to remain calm but with dealing with my father passing away and then this trip being disrupted right off the bat I was upset, especially after speaking with the owner the day before. I would never recommend this establishment to anyone. Extremely poor customer service and not a care in the world for them inconveniencing you and your time.Andrew F.
Not their fault but did not have what I ORDERED. Very frustrating. Super nice Brian was helpful however with his hands tied.Brett R.
the services was great!!!!Teresa G.
Wonderful serviceKathleen O.