I reserved furniture blankets, dollies, and a hand-truck with my rental truck. The location did not have the blankets or dollies. They just shrugged and said "we don't have those for you." It was an easy location to pick up the truck, and the truck was clean. I had to make another stop at a different U-Haul in order to get blankets and dollies. I was never credited for the missing rental items. When I picked up new items, I waited 10 minutes for the clerk to fuss around in the computer to rent me $35 of stuff. They were unable to complete the transaction so they just handed me some dollies and blankets.
BENJAMEN H
West Hill Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kent, WA 98032
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Customer Reviews
- 3.5 Average Customer Rating
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The people that worked at the location did nothing to help me. They told me everything needed to be done on the app. I had a lot of trouble using the app and they did not even try to help. It took me a little over an hour. I had to call the 800 number to get assistance. It was truly an awful experience at this location.
Erika WWhat are all the extra charges for? What is the fuel charge for? I paid for my own gas...
Jim CA little more info about the rental procedure inside the location would be appreciated
Dario VCetait vraiment bien
CHEIKH T