By far the rudest employees I have ever dealt with. Awful customer service. I picked up my truck yesterday and paid cash intentionally as I cannot use the credit card that U haul kept on file without authorization from a rental last summer. I called the location today to beg to pay cash and they refused to help me and made fun of me. I am absolutely disgusted.
Trailer Rental & Towing in Kingston, ON at U-Haul Moving & Storage of Kingston
Moving to or from Kingston, ON? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Kingston, ON K7M3G1 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Kingston, ON
Cargo trailers in Kingston, ON are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Kingston!
Utility trailers are perfect for towing large or oversize cargo in Kingston, ON K7M3G1. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Kingston provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Kingston, ON and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Kingston, ON online today!
Trailer and Towing Supplies
Fast service, very happy
went in person to make a reservation. got an email confirmation with contract details that do not match what was discussed. got an email saying that my reservation was cancelled even though i did not cancel it, turns out they somehow booked me twice. was told id get a call 24 hrs ahead as confirmation but never did. called in to confirm my reservation and found out the pickup time did not reflect what was discussed. showed up for truck pickup and credit card terminal malfunctions. requested km package was not on the contract. there was garbage in the truck, including a pack of cigarettes, so clearly no one has inspected it. paid 338$ at time of pickup but on return im getting another bill for 370$. you tell me. how was my perceived experience of this uhaul location?
always clean the pick-up inside, including steering wheel, door handles, rear view mirror, dashboard - and even more urgent during the duration of COVID-19
No good job.
That was easy, thank you!
I used the website pick your truck application. The truck was not located where the website was displaying it.
Not a thing! Service was excellent and the staff very helpful.
Nothing as far as I could see
Friendly, efficient staff.
Shelby was Fantastic. Thank you
Very satisfied, these guys all explained everything very well
Clean your facility. Also, clean your vehicles. And last but not least, maybe find a facility that people can park at and have an option or leafing their vehicles while they pay hard earned money to rent your poorly kept vehicles that are far too often barely safe enough to be road worthy.
Offer another option besides. We don't have anything available when there was more then enough vehicles to rent on the property. The guys who were cleaning the vehicles when they came back gave me better news then the desk person. He wasn't very nice like his coworkers were.
When attempting to return the truck after hours through the online return platform, it would not accept my location. I ensured the locations services was turned on and have pictures to show the time of return etc.
Clean the interior of the truck
The storage facilities were overbooked and full, so we couldn't use our free month of storage there. As well we dropped our vehicle off only for them to tell us we should have been there 4 hours ago? We had no idea we had a time limit, nobody informed us at any Uhaul and not did this location call to see where we were.
Very quick friendly service. I was very pleased with the people that were working the day I rented. Only negative is that the UHaul truck itself was pretty rough in the driving area. It was clean but just seemed old and needed a few things fixed.
Excellent quick service. Very helpful staff. Clean inviting location.
Everything went smoothly for a last minute move. Truck performed great! No complaints at all!
Customer service is very bad. I had to remain on the call for 30 minutes just to get in line.
The instructions for fuel was not clear and when I spoke to the employee about how they could instruct people about the fuel instruction he was rude. I simply said he could explain to customers by saying this part on your paperwork tells you how many litres to put into the uhaul. Instead of this is where your fuel needs to be at.
The customer service provided by UHaul was absolutely horrific. They overcharged us multiple ways, and they changed pick up and drop off locations. I will never use Uhaul again, and I will direct all of my friends and family to never use again.
All staff friendly and professional Reservations issues quickly solved and accommodations for extra time and mileage due to availability very fair Thank You
Drop off was during off hours.