Good service. Would definitely use again.Andrea P.
Trailer Rental & Towing in Kingston, ON at U-Haul Moving & Storage of Kingston
Kingston, ON K7M3G1
(Princess St @ Centennial Drive)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
One-Way and In-Town Local Rentals in Kingston, ON K7M3G1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
After the staff backed the rental truck into my personal vehicle the interaction became understandably difficult. Counter staff initially provided an invalid support number to call. They wouldnt believe me until I had them dial it. When no further assistance was provided, including refusal by staff to call the store manager, the conversation escalated and the employee tried to kick me out of the store. When I refused he said he was calling the police. He proceeded to act like he was calling 911. Eventually, while I waited, he sheepishly hung the phone up. HE WAS FAKING THE CALL TO POLICE. You can't make this stuff up. When I contacted U-haul corporate they said they were surprised since he was such a good employee. At the end of the entire horrible customer experience and damage to my personal vehicle, all that was offered was a $50 certificate.Dana G.
Customer service was A-1 from start to finishKen P.
The above should tell you that you have a great staff. I would recommend your company ti all my friends .MARYCHARLOTTE F.
The pick up location was changed on us and the communication surrounding the change was very poor / non existent.David C.
We rented a trailer on line and it worked out perfectly. Great service from a helpful and professional staff. The early hours are very convenient if you need to get an early start.Tim B.
We have rented this specific cargo van before and it still smells like a farm months later. No we were not the ones that made it smell this way. We do commercial laundry.Deanna G.
Tires were bald-one had no tread at all-safety issue. Sweep out the trailer and change tires. The young man who hooked us up was very efficient and friendly-other staff person was not friendly.Noreen W.
I have used this this rental pickup location for thirty years.The U-Haul experience has improved greatly over this time. Currently I rent a pickup truck at least two times per year at this location. The staff and experience was, and is good, but I do have to say the truck I was given was really dirty. ( including old chap sticks on the dashboard - ugh ) This has not been the case in the past so I hope this is just a one off circumstance.MEREDITHJOHN W.
Manager of the store Mr Rob was phenomenal. I have more than 50 questions and he was always so patient available helpful for anything. It was the best experience of my life. I was so confused how this transition from one country to another with more than 700 kilometers and truck load of stuff will reach its final destination. Mr Rob the wonder man helped me every where. His help was outstanding without any doubt. He guided me to the best of his knowledge. I highly recommend to uhaul management for his promotion or some special bonus very kindly please. U-Haul must be proud of the entire store staff specially Mr Rob. Great service with pride and dignity. God bless you Rob because of you my journey was so easy and trouble free.MOHAMMADALIRAZA K.
If renting a trailer, provide rentals for balls and mounts etc. Especially for vehicles who already have the hitch receiver attached. As opposed to having to purchase brand new parts + installation.JOSEPHGRAHAMSIMO F.
Super-fast pick-up and drop-off process.Alan A.
Excellent on all levels, thank you.CHARLES G.
Staff at the counter are not as friedly or welcoming as would be expected for a service business. They were actually quite abrupt and rude, which was an unneccessary and unwelcome attitude to display towards customers. Other than that, I would have rated as excellent.IAND H.
The drop-off was a very friendly and polite experience!Thomas H.
24/7 phone app doesn't work for pickup or return - very frustrating. Originally was scheduled by U-Haul telephone rep for 7am pickup at different location that, when we arrived turned out doesn't open until 9am. After phone call to U-Haul I was looked after very quickly and efficiently and sent to this branch. Truck was extremely noisy on highway and steering was quite loose.Toby D.
We have used Kingston UHaul quite a few times and they are fantastic EVERY TIME! We definitely have one more move in our future and they are "our guys" !Brenda Y.
It is impossible to improve.! The service was wonderful and your great rates will keep people coming back! Thank you so much!GARY M.
You could tell U-Haul from me when I ordered a trailer that was a 6 x 12 I thought it was very misleading to give me a 5 bye 10 making me make two trips to retrieve what I could've done in one trip with the right size trailerALANEDWARD G.
Never received confirmation that the trailer was returned, despite sending emails and photos.ADIXON K.
Quick and efficient in and out. Great service.STEPHENJ C.
Very professional staff ðŸ‘ except for the lady working outside. She asked me rudely where I parked and asked which car was mine. As soon as I answered her she stormed off. Overall poor customer service quality on her part.SANDRAJ P.
Friendly helpful staff and adhered to Covid routines.Susan D.